Frequently Asked Questions

Everything you need to know about your SIRIL shopping experience.

How can I track my order?

Once your order is shipped, you will receive an email and SMS with a tracking number and a link to our courier partner's website to monitor your delivery progress in real-time.

What is SIRIL's return policy?

We offer a 7-day easy return and exchange policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund or replacement.

Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery for most pin codes across the country. You can also choose from various prepaid options including UPI, Credit/Debit cards, and Net Banking.

How do I ensure I choose the right size?

Every product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements with a similar garment you already own for the perfect fit.

How long does shipping usually take?

Orders are typically processed within 24-48 hours. Depending on your location, delivery usually takes 3 to 7 business days.

Are the colors of the products accurate?

We strive to display product colors as accurately as possible. However, due to different monitor settings and photographic lighting, there might be a slight variation between the screen image and the actual product.